Building Trust and Setting Expectations: Keys to Patient Satisfaction and Loyalty

In an industry built on personal connections, trust is the cornerstone of every patient relationship. This session equips aesthetic providers with the tools to establish immediate trust during consultations and set realistic expectations that lead to higher patient satisfaction, better outcomes, and long-term loyalty. Attendees will gain strategies to build trust with patients from the first interaction; set clear, achievable expectations to reduce dissatisfaction; and foster long-lasting relationships that increase repeat business and patient referrals.